Privacy policy

Last Updated: 30/08/2026
Apex Tech ("Apex Tech", "we", "us" or "our") respects your privacy and is committed to protecting your
personal information.
This Privacy Policy explains how we collect, use, store, protect and share personal information when you
visit our website, create an account, place an order or otherwise interact with us.
This policy is intended to be read together with our Terms & Conditions and is subject to applicable South
African law, including the Protection of Personal Information Act 4 of 2013 ("POPIA").
1. WHO WE ARE
Business Name: Apex Tech
Location: Pretoria, Gauteng, South Africa
Website: [INSERT WEBSITE]
Email: ApexTechOfficial26\@gmail.com
Telephone/WhatsApp: +27 72 630 5777
Physical Address: None
For purposes of applicable data-protection law, Apex Tech is responsible for the personal information it
processes in connection with its business activities.
2. INFORMATION WE MAY COLLECT
Depending on how you interact with Apex Tech, we may collect:

Your name and surname;
Email address;
Telephone or mobile number;
Delivery and billing address;
Account and login information;
Order and transaction information;
Communications you send to us;
Product preferences and customer-service information;
Device, browser and website-usage information; and
Other information reasonably necessary to provide our products and services.
We do not intentionally collect more personal information than is reasonably necessary for the purposes
described in this policy.

3. PAYMENT INFORMATION
Payments may be processed through third-party payment providers.
Apex Tech does not intentionally store complete payment-card details unless this is specifically required and
lawfully supported by the payment system being used.
Payment providers may process your information in accordance with their own privacy policies and security
procedures.
4. WHY WE PROCESS YOUR INFORMATION
We may process your personal information to:Process and fulfil your orders;
Confirm and communicate about your purchases;
Arrange delivery through suppliers and couriers;
Provide customer support;
Process returns, refunds and warranty claims;
Prevent fraud and protect our business and customers;
Maintain and improve our website and services;
Comply with legal and regulatory obligations; and
Send marketing communications where permitted by law.
We will process personal information only where we have a lawful basis or justification to do so under
applicable law.
5. SHARING YOUR INFORMATION
Because Apex Tech uses suppliers and third-party fulfilment services, we may share information necessary
to fulfil your order with:Product suppliers;
Distributors;
Manufacturers;
Courier and delivery companies;
Payment service providers;
Website and hosting providers;
Technology and security service providers; and
Authorities or other parties where disclosure is required or permitted by law.
We will take reasonable steps to ensure that service providers processing personal information on our
behalf are required to protect that information appropriately.
We do not sell your personal information as a product.
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6. DIRECT FULFILMENT AND DELIVERY
To fulfil your order, Apex Tech may provide a supplier or courier with information such as your name,
contact details and delivery address.
This information is shared only to the extent reasonably necessary to process and deliver your order or deal
with a related customer-service matter.
7. MARKETING COMMUNICATIONS
Apex Tech may send marketing communications where permitted by applicable law.
Where consent is required, we will request it.
You may unsubscribe from marketing communications at any time by using the unsubscribe option
provided or by contacting us.
Opting out of marketing communications will not prevent us from sending important transactional
messages relating to your order, account or legal rights.
8. COOKIES AND WEBSITE TECHNOLOGIES
Our website may use cookies and similar technologies to:Keep the website functioning properly;
Remember preferences;
Understand website usage;
Improve performance and security; and
Where applicable, support analytics and marketing.
You may be able to control cookies through your browser settings.
Where required, Apex Tech will provide appropriate notice and choices regarding non-essential cookies.
9. HOW LONG WE KEEP INFORMATION
We retain personal information only for as long as reasonably necessary for the purpose for which it was
collected, unless a longer retention period is required or permitted by law.
We may retain certain transaction and accounting records where required for legal, tax, fraud-prevention or
dispute-resolution purposes.
When information is no longer required, we will take reasonable steps to delete, destroy or de-identify it.
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10. SECURITY
Apex Tech takes reasonable technical and organisational measures to protect personal information against
loss, misuse, unauthorised access, disclosure or destruction.
However, no website, internet transmission or electronic storage system can be guaranteed to be
completely secure.
Customers should protect their passwords and account credentials and should notify us promptly if they
believe their account has been compromised.
11. YOUR PRIVACY RIGHTS
Subject to applicable law, you may have the right toRequest access to personal information we hold about you;
Request correction of inaccurate or incomplete information;
Object to certain processing;
Request deletion or destruction of information where legally appropriate;
Withdraw consent where processing is based on consent; and
Lodge a complaint with the appropriate data-protection authority.
To exercise a privacy right, please contact Apex Tech using the contact details below.
12. CHILDREN'S INFORMATION
Apex Tech does not intentionally seek to collect personal information from children except where legally
permitted and appropriately authorised.
If you believe that a child has provided personal information to us unlawfully or without appropriate
authorisation, please contact us.
13. INTERNATIONAL PROCESSING
Some of our suppliers, service providers or technology platforms may process information outside South
Africa.
Where personal information is transferred internationally, Apex Tech will take reasonable steps to ensure
that the transfer is handled in accordance with applicable South African data-protection requirements.
14. DATA INCIDENTS
If a security compromise affecting personal information occurs, Apex Tech will take reasonable steps to
investigate and respond to the incident and will provide notifications where required by applicable law.
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15. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
The latest version will be published on our website with the updated effective date.
16. CONTACT US
For privacy questions or requests, please contact:
Apex Tech
Pretoria, Gauteng, South Africa
Email: ApexTechOfficial26\@gmail.com
Telephone/WhatsApp: +27 72 630 5777
End of Privacy Policy